Titan AI Tools
Your store and account
Which store Titan AI is working on, and the numbers that describe that store as a whole.
Everything here is about which store Titan AI is working on, and the numbers that describe that store as a whole rather than one product or one campaign.
Worth knowing before you ask anything else: every other question you ask is answered for whichever store is active, so if a number looks wrong, check you are in the store you meant.
If you sell under more than one store, how you switch depends on where you are working. In chat on the Titan site, use the store selector above the composer; Titan AI will not switch for you there, by design. The switching tools below are for Titan AI Amazon MCP and Slack, where there is no selector to click. Linking and unlinking accounts works the same way everywhere.
Seller
Connecting a store, and checking which store a question will apply to. The switching tools apply outside chat on the Titan site, where there is no store selector to click.
| Ask | Tool | What it does |
|---|---|---|
| Finish connecting my Amazon account | Toolcomplete_link | Finishes linking an Amazon account after you approve the connection on Amazon's side. |
| Disconnect this Amazon store from Titan | Tooldelete_account | Removes a connected Amazon account from Titan so it no longer appears in your store list or shares data. |
| Which account am I currently working in | Toolget_active_account | Shows which Titan Tools account and store are currently active, so you know what your next question will apply to. |
| Connect my Amazon account to Titan | Toollink_account | Starts connecting a new Amazon seller account to Titan so its data and actions become available in chat. |
| Which Titan Tools accounts do I have access to | Toollist_accounts | Lists the Titan Tools accounts you belong to, so you can choose the right one before switching. |
| Which of my stores can I work on right now | Toollist_seller_accounts | Lists every Amazon store connected to your Titan account so you can pick the one you want to work on. |
| Switch me to my UK store | Toolset_active_seller | Switches which connected store you are working on, so every answer after this is scoped to that store. |
| Switch me to my other Titan Tools account | Toolswitch_account | Switches which Titan Tools account you are working in, separate from which Amazon store is active. |
Account Data
Revenue, orders, fees, and how much of your history has finished syncing from Amazon. It goes down to single orders too: their lines, the fees and refunds Amazon posted on them, returns and return rates, refunds with no matching return, and the seller feedback in the feedback report Amazon keeps for you.
| Ask | Tool | What it does |
|---|---|---|
| How is my whole account doing this month | Toolget_account_performance_summary | Gives you revenue, orders, units, and margin for your whole account over a date range, so you can spot trouble before it grows. |
| Show me my unread alerts | Toolget_alerts | Lists the alerts Titan has raised for your account, such as budget or performance warnings, so you can review what needs attention. |
| How many alerts do I have waiting | Toolget_alerts_unread_count | Tells you how many alerts you have not yet reviewed, so you know at a glance whether anything needs your attention. |
| What brands are registered on my account | Toolget_brands | Lists the brands registered under your Amazon account. |
| Why does my data look incomplete | Toolget_data_sync_status | Shows how much of your Amazon history has finished syncing into Titan, so you know whether missing numbers mean a real problem or just a sync still in progress. |
| What is the shipping status of this order right now | Toolget_live_order | Reads one order live from Amazon, with its current status and, when asked, its fulfillment and payout detail. |
| Can I request a review on this order | Toolget_live_order_review_request | Checks whether Amazon's Request a Review is available for one order right now. Titan AI cannot send the request; you send it from the order in Seller Central. |
| What orders came in over the last two hours | Toolget_live_orders | Reads your orders live from Amazon, for the very latest orders. Amazon limits how often this can run, so questions about longer periods use the stored orders instead. |
| Which Amazon marketplaces am I connected to | Toolget_marketplaces | Lists the Amazon storefronts, like Amazon.com or Amazon.co.uk, connected for your active store. |
| What fees did Amazon charge on my orders in August | Toolget_order_events | Lists the fees and refunds Amazon posted on your orders. Amazon posts an order's fees about one to two weeks after purchase, so the newest orders do not show them yet. |
| What was in order 113-1234567-1234567 | Toolget_order_items | Lists the lines of your orders: each SKU and ASIN, the quantity, price, tax, shipping and promotions, and whether that line was refunded or returned. |
| Show my refunded orders from last month | Toolget_orders | Lists your orders with their status, what the buyer paid, and whether each was refunded or returned. It reads Titan's stored copy of your Amazon order reports, which is usually a few hours behind Amazon. |
| Which refunds never had a return | Toolget_refund_return_mismatches | Finds refunds that have no matching return, and returns that were never refunded, so you can chase either. |
| Which returns came back damaged this quarter | Toolget_returns | Lists your FBA customer returns, one row per returned unit, with the reason, the condition it came back in and what happened to it. |
| Which products have the highest return rate | Toolget_returns_summary | Shows return rates by product, SKU, return reason or condition, next to the units sold and the refunds of the same period. |
| Show my seller feedback from the last year | Toolget_seller_feedback | Lists the feedback buyers left on you as a seller, with the rating, comment and your response. Amazon's report holds mostly low ratings, so it is not your seller rating. Dates on European and UK marketplaces may be off until a repair finishes. |