Work with Titan AI

Ask about your store in plain English, and see exactly what Titan AI did to answer.

Chat is where most of the work happens. You ask about your store the way you would ask a colleague, and Titan AI pulls the numbers itself rather than sending you to a report.

What you want to do, and where to do it

What you want	Where to do it
Ask about your sales, ads, products or inventory	Chat, any time
Get a quick question back faster, or give heavy work more time	Choose how much thinking a question gets
Judge whether an answer is worth acting on	What Titan AI knows
Get a file, or check where an answer came from	What comes back
Send an answer to someone, or report one that is wrong	Sharing and feedback
Change something in your Amazon account	Chat proposes it, you approve it
Have the same work happen every morning	A scheduled task
Make a request repeatable, the same way each time	A skill
Have what it makes look like your brand	A brand kit
Stop re-explaining your business every time	Brand context and memory
Add another store, or send output where your team reads it	A connector
Ask Titan AI from your team's channels, and approve its actions there	Slack
Reach Gmail, Sheets, Shopify and the rest through one connector	Composio
Turn a product photo into listing images or videos	Generate images and video with Higgsfield
Reach Titan AI from Claude or another AI app	Titan AI MCP
Choose which sites Titan AI can reach on the web	Web access
See everything Titan AI can look up or change	What Titan AI can do

What you can ask for

Ask for anything Titan AI can look up or change, in plain English. There is no query syntax to learn.

The one thing to be explicit about is which store. The store selector sits just above where you type, and every answer applies to whichever store is active. If a number looks wrong, check that first.

Pick the store before your first message. Once a conversation starts, the selector becomes a label rather than a control. It still tells you which store you are in, but the store is fixed for that chat. To work on a different one, start a new chat.

The exception is an older chat that was never tied to a store. If you have more than one store linked, the selector in that chat stays a control, and the store you pick before your next message becomes the one the chat keeps.

See what it actually did

Answers are not a black box. As Titan AI works, it leaves a row for each step it took, labelled by what it did: pulled a report, crunched the numbers, looked something up in Titan's own material. Most rows also carry one detail beside the label when there is an obvious one, such as a campaign name, an ASIN, the phrase it searched for, or the date range. The whole list opens and closes as one, from the summary line above it.

Open the list when an answer surprises you. It tells you whether Titan AI went and read your account for this question or answered from what it already had.

It does not name the store, so if a number looks like it belongs to a different brand, check the store selector instead.

Send it a file

The + button beside the composer attaches a file to your question, which is useful when the answer depends on something Amazon does not hold: a supplier quote, a spreadsheet of costs, a screenshot of what you are looking at.

Kind	Formats	Largest file
Images	JPEG, PNG, WebP	10 MB
Documents	PDF	10 MB
Spreadsheets and docs	XLSX, DOCX, PPTX	10 MB
Text and data	TXT, CSV, TSV, MD, JSON, JSONL, XML, YAML, YML, LOG	10 MB
Video	MP4, MOV, WebM	15 MB
Audio	MP3, WAV	10 MB

HEIC, the format iPhones save photos in by default, is not accepted. Titan cannot read one, so it used to appear to attach and then quietly do nothing. If you attach a HEIC the composer now says so and tells you what to do instead: on iPhone, Settings > Camera > Formats > Most Compatible saves photos as JPEG, or export a single photo as JPEG and attach that.

Copy an answer, send the whole chat to someone, or tell us an answer was wrong: sharing and feedback covers all three, including how to revoke a share link afterwards.